Put manual controls into the specification
A customer buying automation still needs an ordinary way to use the room. Specify the physical controls and manual overrides alongside the scenes, so the purchase works for family members, visitors and service staff with different habits.

Name the ordinary action
For each room, ask how someone turns on the main light, changes a scene or stops an unwanted action. Avoid making an app tutorial the only answer. A reachable labeled button may solve the buyer’s concern better than another software feature.
Check interaction with automation
Agree whether manual operation takes priority and how the next scheduled action behaves. Demonstrate the chosen logic with the actual controller. A switch that works physically can still confuse users if a scene immediately reverses their choice.
Quote the complete interface
Include the required panels or controls in the device list sent to HomeTech. The proposal can then compare whole-room usability rather than treating physical control as an optional item discovered only after the customer has approved the system.
Before you buy
- Name each ordinary action
- Define manual priority
- Include physical controls in the list