Bilingual demonstration cards should name the same action
In a Canadian or US store serving several language communities, useful bilingual material is more than translated slogans. Both versions should help the customer perform the same action and understand the same included equipment.
Translate the control, not the model
Keep brand and model names unchanged. Explain a physical button as a clear instruction such as returning to normal lighting, rather than introducing different scene names in each language. That makes the device easier to discuss after purchase.
Match the scope card
Check that quantities, controllers and optional installation lines match across the two cards. A translation should not turn an optional service into an included benefit. Ask a staff member to follow each card on the actual demonstration.
Use the customer’s preferred brief
Let the customer submit the room brief in the language they can explain accurately. HomeTech discussions can cover localized store material while keeping exact product references and commercial terms consistent for both countries.
Before you buy
- Preserve model identifiers
- Match included quantities
- Try both instruction cards